Problems with antivirus

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dodgerdog2000 Posts: 112 Registration: 2014-06-07 Popularity: 18
For some reason my antivirus (Norton) says planets3 is a trojen.
#1 2015-02-07
CodingMarmot Posts: 982 Registration: 2014-04-15
It seems the automatic virus detection heuristics identify the game as a virus. You are the second user experiencing this problem. If you computer is not infected, and that you downloaded the game from our website, this is likely a fake alert.
As we don't have all the details about your norton version & where the problem occurred exactly, you should report the false positive to norton using their support form:
https://submit.symantec.com/false_positive/
#2 2015-02-07
Stucky Posts: 1220 Registration: 2014-06-02 Popularity: 401
I saw also than Norton found planets┬│.exe as a "virus" with simple test with global online antivirus.

https://www.virustotal.com/en/file/cbda2fe382726fd82ad73b514cacace6f0bc20d37ace44580b65e716cc73d88e/analysis/

What i want to say to you dodgerdog2000 is to use a better antivirus than Norton because it's one of the worst program for doing a good job (lot of false positive, can be infected itself ...) . You have plenty for free or with a little cost (you can see all of them in my link above)
#3 2015-02-07
Modified by Stucky on 2015-02-07.
salehACE Posts: 183 Registration: 2014-07-18
The problem is once downloaded Norton can not be completely deleted and will re install itself again!
#4 2015-02-07
Templar Posts: 100 Registration: 2014-06-07 Popularity: 39
In which case it's not completely deleted. :P

It probably has some hidden backup files, there's always a possibility it stores files in System32, which actually makes it not that dissimilar to a virus.
#5 2015-02-07
Henkasau Posts: 1 Registration: 2017-05-15
Many antiviruses recognize files with the extension .exe as a virus.
Perhaps this is the problem?
#6 2017-05-15
cyberjasse Registration: 2014-08-03
@Henkasau Do you mean extension .exe is the problem ?
#7 2017-05-15
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